Integração ônibus-metrô em Salvador: a insatisfação dos usuários e prejuízos em comércios locais

Abstract

The present work intends to present the implications of the integration between bus and subway in the city of Salvador, as some of the dissatisfactions with the capital's public transport and traffic deserts created. Aiming to understand how the changes affected the lives of the residents of the Bahian capital and caused damage to one of the main commercial points of the city: Barroquinha and Baixa dos Sapateiros. Through literature and studies on public transport service quality indicators in Salvador, an evaluation and reflection was made on the system adopted in the capital of Bahia and how satisfied the daily users are. The transit deserts were defined and studied for the application of Salvador's mobility. The use of data made available by the secretariats and the association of traders made it possible to study the daily experience in the use of modals and explains its problems and consequences. The results show that there is a gap between what is required and what is offered, contributing to usar dissatisfaction and the creation of traffic deserts.