INDICADORES DE SAÚDE MENTAL, DE SATISFAÇÃO NO TRABALHO E DE GESTÃO DE PESSOAS: UM ESTUDO COM SERVIDORES PÚBLICOS DE INSTITUIÇÃO DE ENSINO SUPERIOR

Abstract

The central objective of this dissertation was to identify the relationships among indicators of mental health (negative affectivity), burnout syndrome, job satisfaction and personnel management policy, in order to propose an explanatory model of burnout syndrome for employees of a Public Federal Higher Education Institution. Participated in the study 180 federal public employees (professors and administrative technicians). Multidimensional instruments were used: Job Satisfaction Scale - EST, Maslach Burnout Inventory -MBI, Depression, Anxiety and Stress Scale - DASS 21, Scale of People Management Practices - Public EPGP, as well as sociolaboral variables. This work is related to the research line human development and educational practices in health, since it sought to analyze the mental health of public employees in the work context, the productive phase of the life cycle, from other variables of the organizational context, whose result allowed the development of two articles and a technical report capable of subsidizing actions, projects and programs directed to the problem analyzed. The first of them sought to understand the mental health phenomenon in the work context of Higher Education Institutions, based on a systematic literature review, which analyzed the national publications in the period between 2011 and 2021. In the empirical article, were analyzed the dimensions of burnout syndrome that presented significant associations, negative and positive, and with different magnitudes, with the other variables of the study, which allowed the elaboration of a predictive model. Between them, emotional exhaustion stands out, showing a significant positive correlation with negative affectivity, having the highest shared variance in the study. Regression analysis showed that the predictive model for emotional exhaustion had greater explanatory power, selecting satisfaction with the nature of work, satisfaction with colleagues, and negative affectivity as the main correlated variables of the prediction. The technical report, a product prepared as a requirement of the graduate program in Health Psychology, professional master's level, sought to present the descriptive analyzes of each professional category (technicians and teachers) and the separation of groups in order to highlight the specific working conditions of each category, as well as the mental health indicators, job satisfation and the policy of people management. This project was contemplated with a scientific initiation edict and had three graduate students, job satisfation, during the execution period, allowing a greater integration between the graduation and the post graduation. Finally, it is emphasized that the study brings an important contribution in order to show the indicators of mental health, job satisfaction, and perception of the people management policy, so that managers can develop interventions directed at improving the quality of life of public employees in Federal Public Institutions.