Convergências e entrelaces entre mediação e gestão da informação: indícios e perspectivas apresentados na literatura da ciência da informação

Abstract

In this work, information management activities are understood as implicit information mediation actions. This is due to the fact that these activities aim to help users in their own development by means of information appropriation. The information manager should must act in order to meet user demands, attend information needs, as well as support them the development of their information practices. Therefore, they must act from the perspective of information mediation, developing conscious actions. This work aimed to seek convergence between the areas of information management (IM) and information mediation (IM), based on the analysis of scholarly articles dealing with these issues present in the Base de Dados Referenciais de Artigos de Periódicos em Ciência da Informação (BRAPCI). The methodology used was of bibliographic research, with a qualitative approach to data analysis and content analysis technique. The research points out that most researchers treat information mediation and management as elements that maintain some level of approximation, but the majority of these studies focus on these issues separately, without an indication of possible connections. In other cases, these subjects are subliminally presented. Thus, the research points out the need for the development of studies that consider theoretical and practical prepositions in accordance to information mediation. It is an alternative to broaden the information management spectrum and support organizational culture where other professionals are also act as mediators, favoring a dialogical relationship with users that will support the information use and appropriation.