Resumo:
Changes in policing strategies have also led to the use of evaluations of police performance with the aim of improving the services provided by public security institutions. The subject of this research is the study of instruments for controlling police activity based on community policing strategies, since the essence of this model is to bring the police closer to the community so that a preventive partnership of co-participation in public safety can be established, reducing the feeling of insecurity and fear of crime. The general objective was to analyze the extent to which performance indicators as a control mechanism in community policing can contribute to improving the provision of public security services, taking as its scope the actions carried out by the Bahia Military Police. The following hypothesis was put forward to guide this research: Performance indicators can be used as a tool to control community policing activities. The methodological design used the hypothetical-deductive method, opting for descriptive, cross-sectional and qualitative research, whose research instruments were bibliographical and documentary research for data collection. There was a need for mixed control mechanisms that act not only negatively, through punishment, but also in a positive way.
