Resumo:
The goal of this research is to illustrate the range of services offered by the Bahia
State Fire Department (CBMBA) in the state's countryside and to present a proposal
for improvement of its activities in the region. In order to achieve the improvements
needed, it is necessary to investigate deeper into the current administrative and
operational routines as to implement solutions that will ultimately improve the
firefighters' organization, its teams and equipment, in addition to a better
understanding of the ever growing social, cultural and technological transformations
as well as the continued development of public administration.
Therefore, this research aims at contributing to the improvement of the CBMBA
operational activities resulting in better administrative and logistical support, crucial to
reach the proper levels of performance in their activities, mostly when it comes to the
Fire Department Operational Units under the authority of the Fire Department's
Interior Command (COBMI).
