Benefícios eventuais e trabalho profissional: análise exploratória em centros de referência da assistência social no município de Camaçari (ba) de 2019 a 2024

Abstract

This dissertation studied the professional work of social workers in granting occasional benefits at Social Assistance Reference Centers in the municipality of Camaçari (BA) from 2019 to 2024. The research was guided by the following research question: How is the work of social workers configured in granting occasional benefits at Social Assistance Reference Centers in the municipality of Camaçari (BA) from 2019 to 2024? Based on the study question, the following theoretical terms were established: Social Assistance; Social Issue; Professional Work; Occasional Benefits. The general objective was to analyze the work of Social Workers in granting occasional benefits at Social Assistance Reference Centers in the municipality of Camaçari (BA) from 2019 to 2024. The specific objectives were: to identify the refractions of the Social Issue (materialized in social demands) that intensify users' search for occasional benefits; verify whether the work of the social worker can demystify the welfare character historically associated with the granting of occasional benefits; identify and reflect on the responses of Social Service professionals in the granting of occasional benefits in the municipality of Camaçari (BA).This is an exploratory research, with a qualitative approach and descriptive, carried out through a documentary survey (monthly report of services; physical monitoring records; annual service report and fieldwork. Data collection consisted of the application of an online questionnaire, with ten (10) social workers who work in the Social Assistance Reference Centers of the municipality of Camaçari (BA). The data were treated through content analysis and analyzed in the light of the critical-dialectical framework. The results achieved allowed the identification of: weaknesses in the municipal legislation related to SUAS; excess demand for requesting occasional benefits that compromise the other activities of the PAIF; etc. It is concluded that the social workers of Camaçari face daily challenges in overcoming welfare practices, requiring the educational work of deconstruction and construction of the exercise of citizenship (rights) of the assisted population.