Mapeamento das atividades de mediação da informação no centro de documentação do Programa NEOJIBA

Abstract

This research had the general objective of mapping the information mediation activities that are carried out in the NEOJIBA Program documentation center, in order to highlight the importance of conscious action within the scope of musical collections. To this end, specific objectives were outlined: listing the implicit information mediation activities that are carried out in the NEOJIBA documentation center; point out the explicit information mediation activities that are carried out in the aforementioned collection; and highlight the importance of conscious action in musical collections. Methodologically, this study is characterized as descriptive using the case study method, with the adoption of the direct observation technique and the application of a questionnaire to collect pertinent information for the study. The interpretation of the data collected is based on a qualitative approach. Regarding the results, it was evident that the implicit information mediation actions that are carried out in the Program's documentation center are the following: document processing and organization; circulation of the collection; preparation and monitoring of musical groups' repertoire; and the dialogical process that occurs between the documentation center team and other sectors of the institution. The explicit information mediation activities carried out in the forementioned center are as follows: assistance to users in the environment of the documentation center, in rehearsals and on the stages where the shows take place; user guidance; and guided tours. Regarding the importance of conscious action within the scope of musical collections, a questionnaire was carried out which showed that the respondents recognized themselves as mediators of information, however, inconsistencies were found in some justifications and, therefore, this study reiterates the need for performance of professionals in the field of Information Science in the treatment of musical collections. Finally, we conclude that there is a need to carry out mediating actions in the spaces of musical collections in a conscious manner and for the teams to be made up of professionals from the areas of Library Science, Archival Science and Music.