Trabalho em equipe e colaboração em tempos de pandemia: possibilidades e desafios no âmbito da gestão do trabalho.

Abstract

The COVID-19 pandemic triggered the need to develop actions aimed at the health of health workers. This study aimed to analyze the perceptions of professionals involved in the management of actions aimed at health workers, given the need to develop the Contingency Plan for Health Workers (PCTTS) within a State Health Department 11 workers who acted strategically in the preparation and execution of the PCTTS were interviewed. A semi structured interview script was developed, covering topics related to teamwork and collaboration, associated with relational, procedural, organizational and contextual factors. To treat the material, thematic content analysis strategy was adopted, considering the concept of interprofessional collaboration as central, given its adaptability to contingency situations, such as a pandemic. The team members' perceptions indicate that in contingency situations, collaborative actions are favored and leave significant legacies for the reconfiguration of work processes. Perspectives open up for other studies, especially with regard to reflection on work processes and innovation, deepening analyzes of these aspects, such as teamwork and intersectorial action, in addition to the need to value work management, workers' health and the humanization of health workers' health. These actions favor the establishment of interprofessional relationships, promoting the reduction of borders and integrated planning, and encourage continuous dialogue between the various intra and inter-institutional instances, in order to expand innovations in favor of intersectoral collaboration in networks and with the community.