Condições de produção de erro no trabalho em enfermagem

Abstract

The aim of this research was to analyze conditions of error production in ethical-disciplinary processes processed, judged and filed in the Regional Nursing Councils of the Brazilian Nordeste. This is an analytical study with a qualitative approach. The location of the study were the Regional Councils of Bahia, Alagoas, Sergipe and Rio Grande do Norte. The research included disciplinary ethical proceedings, lawsuits and filed in the period from 2000 to 2018. For data analysis, the Thematic Content Analysis proposed by Bardin was used. The analytical process was based on the Theory of Social Production interpreted by Carlos Matus, considering three spaces for the production of error in nursing work: general space, private space and singular space. In the period investigated, 19 processes were identified with complaint of error in nursing work, involving 26 workers. The results showed that the authorship of the error in nursing work is frequent among nursing technicians and auxiliaries, and the nature of the work they perform, predominantly care activities. The most recurrent error was medication in the hospital environment. The most frequent error production conditions in nursing work were identified in the general space or error determination (74.52%), with emphasis on the precarious nature of work, revealed by the intensity of work, by the disposal of labor law and for the precarious working conditions. In the general space, it is also evidence for the hierarchical model of organization of the work process in health and absence of work instruments, as conditions of error production in nursing work. In the particular space, the conditions of error production identified were related to the organization of the nursing work process (15.09%). In the singular space, which situates the singularities of nursing workers, such as knowledge, skill and attitude, were expressed less frequently (10.3%) error production conditions. It is concluded that the conditions of error production were identified more frequently in the general space, of the determinants for the occurrence of error, and the precariousization of the work was the most recurrent condition. The singularities of nursing workers, situate din the singular space, are less frequently the conditions of error production, demonstrating that these workers did not err on their own and nor were their singularities predominantly causes of error.