Gestão de risco na cadeia de suprimentos e sua integração à gestão estratégica das organizações: estudo de caso do SENAC / BAHIA

Abstract

The present study aimed to highlight the contributions of a risk management program in the Supply Chain, integrated with organizational strategic management, in terms of loss prevention and organizational value generation, from a model applicable to any institution, regardless of your line of business. In order to validate the proposed model, the research was applied at SENAC – Bahia, an educational institution that makes up the Autonomous Social Service. The theoretical foundation used for this study was based on the literature related to the Supply Chain (Supply Chain), its management (Supply Chain Management), risk management (Risk Management) and the concepts and methodology of ISO 31000, the Committee of Sponsoring Organizations of the Treadway Commission (COSO 2002 and 2017), and by the author Brasiliano (2016), in addition to strategic management, based on the concepts and methodology of Balanced ScoreCard (BSC), SWOT Analysis and Porter's Value Chain ( Value Chain). The methodological procedure used involved data collection, using bibliographic and documentary research as instruments, as well as the application of questionnaires to SENAC - Bahia employees, linked to the Supply Chain, and to strategic managers and Operational Units of that institution. The analysis of the collected data, from the applied research, was carried out through methods of descriptive statistics, which allowed to identify groups of actions for the treatment of strategic risks, linked to the Supply Chain that contribute, from the optimization of resources and investments, for the prevention of losses and generation of organizational value. The research result therefore presented 15 (fifteen) groups of risk treatment actions to be prioritized by SENAC Regional Bahia. The model proposed in this dissertation can be applied to any institution, regardless of its line of business, considering that all of them necessarily have a supply chain to carry out their activities and are exposed to inherent risks. Its application can also be carried out in any organizational area, not exclusively in the areas directly related to the Supply Chain, considering that all areas have risks associated with the activities defined for the achievement of organizational strategic objectives and initiatives.