A contribuição das competências infocomunicacionais na atuação do arquivista enquanto mediador

Abstract

The objective of this article is to analyze the infocommunication competences developed by archivists and their contribution in the mediation process and in the training of information users. The research has a qualitative-quantitative approach. Regarding the methodological procedures, a bibliographical and field research was adopted, with the online questionnaire used as data collection technique; the sample is composed of 53 archivists who work in the Brazilian archives (public and private). The data analysis is based primarily on the categories of analysis and in indicators developed to assess the infocommunication competences of archivists. The results showed that, in general, the infocommunication competences are more developed to identify the need for information, search and evaluate information, establishing and evaluating communication. However, we identified that archivists have difficulties both to appropriate the information they have access to and to act in a participatory and collaborative way. In this way, we concluded that the development of these competences directly influences the perception of their role as mediator of information and also in their performance.