Os valores pragmático, afetivo e simbólico no processo de mediação consciente da informação

Abstract

Introduction: The process of conscious mediation of information is evoked and necessary to ensure the appropriation of information in line with the socio-cultural context in which the relationships between subjects, mediators and information environments are inserted. In this context, it is necessary to understand the different values - pragmatic, affective and symbolic - that permeate the process of mediation of information, which are reflected and reflect the constitutive structure of social webs. Objective: To discuss, based on the theoretical foundation of information mediation, about the pragmatic, affective and symbolic values that permeate the process of conscious mediation and make it humanizing. Methodology: This is a descriptive research, of qualitative nature. With regard to procedures, it is characterized as bibliographic. Results: When users and the mediator understand the mediating action of the last agent as a concept of life, favors the development of a conviction of the relevance and social responsibility of its actions. Conclusions: The research proposes that, in the process of conscious mediation of information, the pragmatic, affective and symbolic values are attributed to the mediating action both by users and by the mediator himself, which relates it to a humanized performance and favors the development of a conviction the relevance and social responsibility of its actions.