Síntese de evidências e proposta para o enfrentamento de fatores estressores em profissionais atuantes em policlínicas regionais de saúde

Abstract

This dissertation is part of the Clinical Practices and Mental Health research line of the Professional Master's Degree in Health Psychology at the Federal University of Bahia. Its main objective is to propose the screening of stress factors and coping strategies for professionals working in regional polyclinics, based on the synthesis of scientific evidence. The specific objectives are: to identify the main occupational stressors in specialized health services; to synthesize the most appropriate coping strategies for occupational stress; and to produce a booklet with guidelines for identifying stressors, a questionnaire for screening and identifying the most appropriate coping strategies for workers working in Bahia's Regional Health Polyclinics. This is a literature review with the aim of systematizing scientific evidence for application in health services, which was developed in two stages: 1. Two reviews (one of scope and one of evidence synthesis), 2. Construction of booklet for managers and professionals, based on the synthesis of evidence. The central research questions were: Based on scientific production, what are the main stressors for the occupational health of professionals working in specialized medium-complexity services? What is the main scientific evidence of recommendations for occupational stress coping strategies considered most appropriate for professionals working in specialized medium-complexity services? The results were presented in 2 articles and 1 technical product. The first article “Occupational stressors in medium-complexity health services: a scoping review”. The second article “Mapping evidence on strategies for coping with occupational stress in workers in specialized health services”. And a technical technological product: “Coping with work stress and tracking stressors – Booklet for managers and professionals working in the Regional Health Polyclinics of Bahia.” In this way, the results obtained can help professionals to be less exposed to situations of mental stress. The study contributed specifically to the technical production and generation of the intervention product, and to the objectives of the Professional Master's Degree in Health Psychology at the Federal University of Bahia, in addition to professional qualification with an emphasis on Health Psychology practices, as an interdisciplinary field of study that seeks to improve the quality of life of the population through health prevention, promotion and treatment.