Auditoria em saúde: um estudo em organizações militares do Exército Brasileiro

Abstract

Health auditing has been considered a management advisory tool widely used by organizations, whether they are buyers or sellers to healthy service to control costs, monitor results, and verify the quality of services provided. The ambit of Public Administration has done to assist control bodies in verifying the correct application of public resources. This work aimed to understand the health audit process of management units of the Army's health system, which are military health and operational organizations in different the country of regions. All process flows have derived from complementary health care for the internal public of the country. Brazilian Army provided by the network of civil health services, accredited for this purpose. The survey has been sorted as a descriptive and exploratory study of a quality-quantity nature. Initially, a bibliographic search has carried out that searched the proposal databases for studies published on the themes: control in public administration, health audit, and Health audit in the Brazilian Army. The scope of the study also included the analysis of legislation, manuals, and protocols on the health and audit system in the Army, management reports, and indicators made available by the institution. A questionnaire was applied to open and closed questions using the google forms search platform. Managing Units of the Brazilian Army Health System (UG/FUSEx), auditors from 45 military organizations located in the five regions of the country participated in the research. The principal contribution of health auditing to the Army's health system is economy with the verification of the quality of assistance as well, which has pointed out as a contribution from the results from the analysis have checked. Among the difficulties pointed out, the study allowed to verify that the health audit in the military units of the Brazilian Army is still recent and that in 80% of the military organizations surveyed, the sector has existed for less than ten years. It has concluded that it must make improvements and adjustments, Audit has been a tool that assists the management of the management units of the Army's health system, which brings how a result, the economy, and the monitoring of the quality of services provided by the accredited network and that it is necessary to carry out further studies to deepen the theme.