Oliveira, Lara de Souza; https://orcid.org/0000-0002-4137-6093; https://lattes.cnpq.br/7448145305983346
Resumo:
Introduction: Chronic Noncommunicable Conditions (CCNTs) represent one of the
main challenges in public health today. Among them, diabetes mellitus (DM) stands out
due to its high prevalence, significant socioeconomic impact, and association with
multiple complications. Although national and international guidelines provide
recommendations for DM management, significant variability in the quality of care
provided is observed, especially in primary care. Furthermore, there is a lack of indicators
and instruments that allow for a comprehensive assessment of the quality of care
provided. Objective: To perform content validation and pre-testing of quality of care
indicators in an elderly population with diabetes treated in primary care. Methods: The
study was conducted in two stages. In the first, content validation of quality of care
indicators was performed through a methodological study based on the Delphi Consensus
Technique, using the recommendations available in the American Diabetes Association
(ADA) Standards of Care in Diabetes. The second stage consisted of a cross-sectional
study to pre-test the validated indicators. This phase took place between September 2024
and January 2025, and included 114 participants aged 60 or older, with a medical
diagnosis of type 2 diabetes mellitus (T2DM), who were being followed in public
pharmacies in a Brazilian municipality. Results: Eight endocrinologists from three
regions of Brazil agreed to participate in the expert panel. Of the 48 recommendations
evaluated, 35 reached consensus in the first round, with an agreement rate greater than
85%. The remaining items were reassessed in the second round, resulting in the exclusion
of four indicators and the final validation of 44. Of the validated indicators, 27 were
assessed through private room interviews, while the remaining 17 were analyzed through
the participants' electronic medical records. Important gaps were identified in the
management of hypoglycemia, vaccination status, and social aspects. Indicators related
to behavioral factors were most frequently explored during consultations. Conclusion:
The validated indicators demonstrated viability for assessing the quality of care for
elderly people with DM and can be applied in excellent care contexts, allowing the
identification of aspects that require improvements in assistance to the population.