Assédio moral no trabalho: relação entre o seu enfrentamento e os desafios postos às competências genéricas dos (as) profissionais do serviço social

Abstract

This study has as its object of critical reflection the theoretical-political debate that problematizes the relationship between confronting moral harassment at work as one of the challenges that is part of the set of activities linked to the generic competencies of Social Workers, embedded in the work collective professional. Therefore, the central question is: how to understand moral harassment as one of the manifestations of the social issue that affects the working class and is part of the challenges posed to the generic skills of Social Workers, embedded in collective professional work, based on the main Social Service publications in the last ten years? The starting point was the understanding that harassment is part of the strategies of managerialism that are linked to a way of organizing work that drives “neoliberal capital”. This expression refers to the global mechanisms that expand and influence the political, social, economic and cultural relations that substantiate contemporary capitalism (Dardot; Laval, 2016). The general objective was defined as: understanding moral harassment as one of the manifestations of the social issue that affects the working class and is part of the challenges posed to the generic skills of Social Workers, embedded in collective professional work, based on the main publications of Social Services in the last ten years. A selection of the main publications was made based on sources from the Scielo Base, CFESS and Revista Temporalis. The following specific objectives were established: 1- identify the theoretical categories that explain the relationship between harassment and the generic skills of Social Workers involved in collective professional work, based on critical Social Service literature; 2- survey publications on bullying and Social Work in scientific articles from the Scielo Base over the last ten years; 3- identify CFESS publications that deal with moral harassment in the last ten years; 4- raise the publications of Revista Temporalis that deal with moral harassment in the last ten years. For the purposes of this study, the ABEPSS Curricular Guidelines (1996), the regulatory frameworks of the profession and the contributions of Iamamoto (2012) were selected from the universe of critical literature on Social Work. Aiming to achieve the objectives and considering the theoretical-methodological basis of Marxist thought, a bibliographical research was prepared, with emphasis on the categories and elements that are essential for investigating the problem. The main categories of analysis are: Moral Harassment, based on Heloani and Barreto (2018); Professional Skills of Social Workers, based on the text of the ABEPSS Curricular Guidelines (1996), the Profession Regulation Law (1993) and the Code of Professional Ethics; Neoliberalism, with Dardot and Laval (2016); Social Question, based on Netto (2001) and Iamamoto (2010); and Professional Work, based on Iamamoto (2000) and Raichelis (2020). As a result, there is a lack of studies on the topic, indicating, therefore, the need to advance research aimed at combating moral harassment at work as one of the challenges that are part of the set of activities linked to the generic competencies of ( as) Social Workers, embedded in collective professional work.