Resumo:
Measuring a company's efficiency is fundamental for decision-making, influenced by the
performance of its assets, including technology, industrial capacity, quantity of products and
employee qualifications. The efficiency of production systems often depends on large volume
production with little variety of products, which is directly linked to the efficiency of processes
or bottlenecks. Applying demand forecasting models based on time series is an effective tool
to obtain this information. However, to date, no studies have been found that applied these
models in a hot rolling process, which raises the opportunity for investigation. The main
objective of the dissertation is to develop a prediction model for performance indicators in a
non-flat hot rolling processin a steel industry based on time series. The case study demonstrated
how the global efficiency index factors impact the rolling process. The results indicated the
ARIMA (2,0,2) model as the most appropriate, and its predictions revealed daily values of the
OEE global efficiency index between 0.404 and 0.993. The results showed that the L2
Lamination process can work to achieve a challenging working range (0.699 < OEE ≤ 0.891),
based on benchmarks from technical literature. The tool developed can be valuable for defining
strategies and directing decision-making based on the insights provided by this forecasting
model. The research demonstrated applying time series models in the steel industry contributes
to management and efficiency improvement strategies.