Os Fluxos e as Competências Informacionais: o processo de formulação de políticas públicas de saúde do Conselho Estadual de Saúde do Estado da Bahia

Abstract

This paper presents the informational flows and competencies of the actors involved in the formulation of a Public Health Policy, by the State Health Council of the State of Bahia, due to its relevance for the consolidation of the rights of Brazilian citizens. The process of formulating this policy has requirements such as compliance with demand, stakeholder involvement, negotiation for entry into the government agenda, among others. But these requirements are not always respected, such as the legal requirements for compliance with the Access to Information Act and the achievement of e-government goals. Such items are necessary to consolidate access to information as a duty of the state and citizens' rights in democratic countries, such as Brazil, where there is a public health policy, the Unified Health System, formed by information subsystems, to ensure information necessary for the functioning of public health policies. The State Council of Health of the State of Bahia was chosen as a case study, as it is a place of participation with representatives of various health segments: managers, providers, workers and users, actors responsible for the cycle of a public health policy and its social control. Some factors, such as the diversity of health information subsystems, the inconsistency of information and the lack of training of professionals, are problems in the global system of a public health policy. The general objective is to analyze the informational flows and competencies of the actors involved in the process of formulating a public health policy of the State Health Council of the State of Bahia. Thus, the following specific objectives were defined: to articulate the Law on Access to Information, eGovernment and the Council; identify information flows and competencies among the actors involved and propose a specific informational competency model for this Board. The research is documentary, bibliographical, empirical and descriptive with mixed approach, adequate to the understanding of this social phenomenon. In information retrieval, keywords are used: public health policies, Law on access to information, electronic government, informational flows, informational competencies and the State Health Council of the State of Bahia, adopting search strategies in databases. data, such as scielo, capes journal portal, library and information science abstracts, web of science and scopus, and others, in the areas of information science, law, sociology, public policy and public health. Data collection was obtained through the documentation of the Board and the direct observation of meetings of that body, from 2016 to 2018. Finally, the content analysis was applied to the selected documentary corpus, from the registration units. , social control, government, information, public policy and network, as they are the most significant, while data allowing effective control. It is hoped that the results obtained may support improvements in the access, use and dissemination of health information, considering that health is a matter of citizen interest and fundamental right, enshrined in the Federal Constitution of 1988, the Access to Information Law and other e-government laws.